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 Call Centers
 
American Catalog Company works with you to help determine your needs. We can handle your call center needs for both inbound and outbound calls. We will manage every detail so you do not have to. We will provide reporting to you and we will make sure that your call center is an extension of your company.

Your call center is one of your most important decisions. The people who answer your phones are the window to your company. We make sure that you are getting the industries best-trained people who specialize in online and catalog sales.

Call center services personalized to ensure your satisfaction, let our operators take your orders and schedule appointments. Our customer service reps can make those important executive contact calls for your business.

Internet Operator/ Live Chat
  We can provide you with a live chat operator for your website
Inbound
  Let us take all of your inbound calls
Outbound
  We can be your outbound team let us set your appointments
Dedicated Reps
  Do you need dedicated phone reps? We can dedicate specific people to your project.
Order Taking
  Our professional team is trained on how to take orders quickly & efficiently
Answering Service
  We can handle all of your after hours answering needs
Reporting
  We provide full reporting so that you know exactly what is going on
Management and Call Monitoring
  We have a professional experienced team that manages every aspect of your call center. This makes sure that your company is being represented correctly
Call center software integrates with your system

Contact us at info@americancatalogcompany.com
for a quote